Welcome to MGS Medical Practice, we are part of Our Health Partnership (OHP) A healthy future for patients and practices.

low hillOur aim is to provide an effective and excellent service to all service users, who are registered to our practices. Our premises are suitable for both able bodied and non-able bodied service users; we have ramps leading into the buildings to aid access for all.

We also have parking spaces outside the building which are reserved for patients displaying a disabled sticker.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.       

19th July 2021

While COVID restrictions will end in many settings in England from 19 July, everyone visiting hospitals, GP practices, dentists, optometrists and pharmacies must continue to wear a face covering and follow social distancing rules, unless they are unable to do so for medical reasons (we can offer a clear disposable visor to wear during on site)  

This will help to ensure the safety of our patients, visitors and staff, especially those who are more vulnerable to infection.

June 2021/July 2021

5th July NHS Day, we received a hamper from the local morrisons supermarket as appreciation to NHS workers-Thank you so much 

Continuing to deliver covid vaccinations within our PCN weekdays and weekends.

1st, 2nd, 3rd July 2021 vaccination bus from Black Country and West Midlands Birmingham CCG were based near our Low Hill practice site, all worked together.

April 2021/May 2021

We are continuing to deliver covid vaccinations within our PCN, we had another clinic at the local Gudwara Nanaksar Thath in Wolverhampton Saturday 1st  May 2021 and we had another Covid vaccination clinic from our Bradley practice 29th April 2021 and another clinic at Low Hill practice Saturday 22nd May 2021 (booked appointments only).

Please see attached Bank Holiday arrangements with our PCN May Bank Holiday 2021

We want to thank you so much for your patience whilst we are sorting out our telephone messages and systems to deal with increase volume of telephone calls and usage.

We are continuing to work remotely as national guidance, offering telephone consultations and clinicians will review if need to be seen face to face, practice reception team will work though clinical matrix and sign post to relevant services and clinicians.

Help us to support the increased volume of calls by:

Please contact your pharmacy of choice to request your repeat prescriptions, if unable to do then please complete a prescription request form and put in prescription box in main lobby area by main entrance.

For results and investigations you only need to contact the surgery after 11am if you have received a message from the practice or if you have not heard back within 7 days

We need to continue to remind patients that our GP Surgery is open but are working differently.

 

https://youtu.be/3fBF_FjkuHM

 

contacting your GP surgery remotely

https://youtu.be/FO1LRq5FZpE

"Each and every one of us has a responsibility to prevent the spread of coronavirus.
 Wash hands, cover your face, make space."

wash hands cover your face make space

poster

Anybody who is experiencing any symptoms of the virus should self-isolate straight away, then make an appointment to get a test by calling 119 or visiting gov.uk/get-coronavirus-test  
 
The symptoms to look out for are:
 
•         A new, continuous cough
•         A high temperature
•         A loss or change to your sense of smell or taste.
 
Please be aware that you can’t get a COVID test at your local GP Practice as the testing is only done at specific national sites.

If you are concerned about your symptoms, or you feel you are unable to manage your symptoms at home, Use the 111 online coronavirus service. The 111 online coronavirus service will ask about your symptoms and tell you what to do.

Covid 19 advice for parents accessing Primary Care:

 advice for Parents/child

complaint form easy read

easy read tips on making a complaint

complaints leaflet

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Students

We are having medical students from Aston University starting November 2020, continuing to be a training hub for students from Wolverhampton University

Privacy Notice/ National Data Opt Out  (easy read privacy notice Easy Read Privacy Notice

How the NHS and care services use your information

MGS Medical Practice is one of many organisations working in the health and care system to improve care for patients and the public)

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

 

  • improving the quality and standards of care provided
  • research into the development of new treatments
  • preventing illness and diseases
    • monitoring safety
  • planning services

 

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

 

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

 

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.  On this web page you will:

  • See what is meant by confidential patient information
  • Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
  • Find out more about the benefits of sharing data
  • Understand more about who uses the data
  • Find out how your data is protected
  • Be able to access the system to view, set or change your opt-out setting
  • Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
  • See the situations where the opt-out will not apply

 

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)

 

You can change your mind about your choice at any time.

 

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.

 

 

March 2021

Please visit www.wolverhamptonnorthnetwork.co.uk and follow the link to our COVID Immunisation page for up to date information on our COVID vaccine service. You will find information on upcoming clinics, which patients we are currently vaccinating as well as links to advice and leaflets on the vaccine itself. 

More covid vaccinations have been given to our patients within our Primary Care Network.

We are working through national guidance of which cohort of patients to have the vaccination, you will be sent a mjog message on details of how to book book online or telephone number to book.

you will need your nhs number to book, if you have not got yours you can find it here https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

if you do not have a mobile number, you will receive a letter in the post (please let the practice know your up to date contact details)

Another clinic at the local Gudwara Nanaksar Thath in Wolverhampton Saturday 20th March 2021 and we had Covid vaccination clinic from our Bradley practice 18th March 2021 and Low Hill practice Saturday 27th March 2021.

We are very busy with our telephone lines and working hard to find a solution with telephone providers.

February 2021

We have continued supporting delivery of covid vaccinations for our patients within our Primary Care Network from Keats Grove as the designated site and supported delivery in local faith centres, our practice team went and delivered on the 14th February 2021 at the local Gudwara Nanaksar Thath in Wolverhampton.

We have also had 2 covid vaccination clinics from our Bradley practice and further more planned in March 2021. All this is in addition to continue providing normal services as included in restoration plans.                           

Big thank you to practice team for helping and really appreciate the positive feedback from the patients.

We know our telephone system needs reviewing especially as the volume of calls that have increased since the pandemic, from increase in workload and usage of telephone system for booking patients for covid vaccinations, more telephone/video consultations- thank you for your understanding and patience

January 2021

National Lockdown measures since 5th January 2021 due to Coronavirus- please see latest guidance National Lockdown Social Measures

Temporarily from 15th January 2021 Bradley practice will be open from 8am-1pm Monday-Friday telephones diverted to our other practice sites from 1pm no change to access.

Whilst we have all been supporting delivery of covid vaccinations for our patients within our Primary Care Network from Keats Grove Surgery as the designated site.

We have also supported Keats Grove Surgery to deliver their General medical services from Ruskin Road Surgery while covid vaccinations delivery continues from Keats Grove Surgery.

We will review all above monthly. Please all ensure you continue to support us with reducing the spread of coronavirus and following local and national guidance.

Over Xmas period we managed to raise funds for 11 hampers which were given to our patients dealing with bereavement and needing support during this challenging time.              1 hamper was given to charity Helping Hearts Outreach for the Homeless, Practice staff team and patient group members made contributions to the funds.

Dr Bagary and Mrs Bagary gave in addition separate xmas hampers to the PPG members and Practice staff, as a way to say thank you for all the help and support.

16th December 2020

On behalf of practice team and PPG Group we want to wish you all a Merry Xmas and New Year, stay safe and well, we are raising funds for xmas hampers to give to patients who have recently dealt with or dealing with bereavement of loved ones and who need some support during these challenging time.

COVID Immunisation

There are 7 GP practice’s who are members of the Wolverhampton north network. They are Ashfield Road Surgery, Cannock Road Surgery, Keats Grove Surgery, MGS Medical Practice, Prestbury Medical Practice, Showell Park Health Centre and Woden Road Surgery. We are currently able to offer vaccination to certain patient groups registered at all of these practices.

We are currently booking vaccinations for patients over 80 who are not housebound or in residential care, unfortunately we cannot vaccinate people outside of these groups at present. (this will change with cohorts)

Please visit www.wolverhamptonnorthnetwork.co.uk and follow the link to our COVID Immunisation page for up to date information on our COVID vaccine service. You will find information on upcoming clinics, which patients we are currently vaccinating as well as links to advice and leaflets on the vaccine itself. 

Vaccination clinics are being held at Keats Grove Surgery. The address is 17 Keats Grove, Low Hill, Wolverhampton WV10 8LY. It is just off the Cannock Road in the Scotland’s Estate. The nearest bus stop is Mill Lane bus stop on the A460 Cannock Road. It is a 3-minute walk from the bus stop to the Practice. Please do not contact the practice directly regarding COVID immunisations. 

If you are unable to attend the PCN Clinics, more options available to have covid vaccinations at Black Country Museum Dudley and Millennium point Birmingham

or at Brutons Pharmacy which will be open from 21st January 2021

The Address is:

Brutons Pharmacy (Moxley)
Moxley Methodist Church
High St 
Moxley
Wednesbury
WS10 8RT

Vaccine Helpline Number- 0800 002 9695
               
Please note that ALL patients will need to book an appointment, we will not be offering a walk-in service. Details of all patients who have received the vaccinations will be entered onto Pinnacle/Pharmaoutcomes/Outcomes4Health by the end of each working day, notifying the patients GP within 24 hours.
 
 

Covid-19 

On behalf of Practice team and PPG members keep safe during Covid-19 and we have added some information for all to access and keep updated

information about Covid-19 Easy read

information about Covid-19 BSL (Basic sign language)

cancer resources and support  www.macmillan.org.uk/coronavirus/cancer  (easy read, basic sign language, different languages)

Self care 2020 Self care 2020_PST Toolkit

Common-Cold-Adults self care

Cough self care

Covid-Series-Boosting-Your-Mood Self Care

Covid-series-getting-help-from-pharmacy

Fever-in-children self care

Middle-ear-infection self care

May 2020 privacy notices updated for COVID-19 privacy notices easy read  privacy notices updated digital data sharing collection

NHS App

ask nhs


(Site updated 22/07/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website