Welcome to MGS Medical Practice, we are part of Our Health Partnership (OHP) A healthy future for patients and practices.
Our aim is to provide an effective and excellent service to all service users, who are registered to our practices. Our premises are suitable for both able bodied and non-able bodied service users; we have ramps leading into the buildings to aid access for all.
We also have parking spaces outside the building which are reserved for patients displaying a disabled sticker.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Data Protection Officer -Our Health Partnership (Umar Sabat Governance Team)
MGS practice has signed agreement for :
NHS shared care record (ShCR) is a way of bringing together all your separate records from the different organisations involved in your health and care.
It will let the professionals who are directly involved with your care see relevant information about the care and treatment you’ve had across all services, in all parts of the Black Country and West Birmingham.
This means you only have to tell your story once, and our local health and care professionals have instant access to all the information they need to treat you in the fastest, safest and most effective way.
https://www.blackcountryandwestbirmccg.nhs.uk/about-us/one-health-and-care/one-health-and-care-shared-care-record-resources
June bank holiday opening and closing times June Bank Holiday 2022
May bank holiday opening and closing times May bank holiday
February 2022-April 2022
Easter bank holiday opening and closing times Easter Bank Holiday 2022
PPG Meeting March 2022 next one July 2022
restart weekly drop in clinics from week beginning 25th April 2022, chat and drink update on services and meet team and PPG members, health advice, vulnerable groups/dementia/learning disabilities and mental health awareness, carers update
Mondays at Bradley 1pm-2pm and Thursdays at Low Hill 2pm-3pm
January 2022
New telephone system being installed 19th and 20th January 2022, we appreciate your support, understanding and feedback. (please note one of the new features will include call recording for training purposes)
December 2021
Focus on rolling out the Covid booster vaccine. This may mean that some of our routine services are unavailable for a short period of time, but we are still here for you if you need urgent care. If you are eligible for your booster it is vital you get it as soon as possible, but please do not call the practice regarding this. You can book online or find a walk-in clinic at https://bit.ly/3jAgkrD
Practice partners/staff and Patient Participation Group have given out 15 Xmas hampers to patients identified by practice team who are patients that are high risk vunerable (dementia/palliative/mental health/learning disabilities), and to carers/families who have recently lost loved ones.
(Funds donated from practice partners/staff and some PPG members- thank you to all)
September 2021-November 2021
We are proud to announce we are having a new telephone system installed at the practice week beginning 3rd January 2022
new features call recording, queue call buster, visual live dashboards to view peak times of calls and calls waiting, more digital system to deal with new ways of working
November 2021- PPG meeting all agreed need to decide on telephone system but to review costs to practice
to do Xmas hampers for patients identified vulnerable as unable to have a fete this year due to covid-19-please support PPG to raise funds
With digital ways of working to ensure all aware on how to access online and practice having discussions with LIVI to support appointments access
to also ensure patients who cannot use online/digital services to have choice for face to face or telephone
please continue to book your covid vaccinations via national booking system/call 119
Help us to support the increased volume of calls by:
Please contact your pharmacy of choice to request your repeat prescriptions, if unable to do then please complete a prescription request form and put in prescription box in main lobby area by main entrance.
For results and investigations you only need to contact the surgery after 11am if you have received a message from the practice or if you have not heard back within 7 days
We need to continue to remind patients that our GP Surgery is open but are working differently.
https://youtu.be/3fBF_FjkuHM
contacting your GP surgery remotely
https://youtu.be/FO1LRq5FZpE
COVID Immunisation
There are 7 GP practice’s who are members of the Wolverhampton north network. They are Ashfield Road Surgery, Cannock Road Surgery, Keats Grove Surgery, MGS Medical Practice, Prestbury Medical Practice, Showell Park Health Centre and Woden Road Surgery. We are currently able to offer vaccination to certain patient groups registered at all of these practices.
Please visit www.wolverhamptonnorthnetwork.co.uk and follow the link to our COVID Immunisation page for up to date information on our COVID vaccine service. You will find information on upcoming clinics, which patients we are currently vaccinating as well as links to advice and leaflets on the vaccine itself.
Vaccination clinics are being held at Keats Grove Surgery. The address is 17 Keats Grove, Low Hill, Wolverhampton WV10 8LY. It is just off the Cannock Road in the Scotland’s Estate. The nearest bus stop is Mill Lane bus stop on the A460 Cannock Road. It is a 3-minute walk from the bus stop to the Practice. Please do not contact the practice directly regarding COVID immunisations.
If you are unable to attend the PCN Clinics, more options available
Vaccine Helpline Number- 0800 002 9695
Details of all patients who have received the vaccinations will be entered onto Pinnacle/Pharmaoutcomes/Outcomes4Health by the end of each working day, notifying the patients GP within 24 hours.
Covid-19
On behalf of Practice team and PPG members keep safe during Covid-19 and we have added some information for all to access and keep updated
information about Covid-19 Easy read
information about Covid-19 BSL (Basic sign language)
cancer resources and support www.macmillan.org.uk/coronavirus/cancer (easy read, basic sign language, different languages)
Self care 2020 Self care 2020_PST Toolkit
Common-Cold-Adults self care
Cough self care
Covid-Series-Boosting-Your-Mood Self Care
Covid-series-getting-help-from-pharmacy
Fever-in-children self care
Middle-ear-infection self care
"Each and every one of us has a responsibility to prevent the spread of coronavirus.
Wash hands, cover your face, make space."
wash hands cover your face make space
poster
Please visit www.wolverhamptonnorthnetwork.co.uk and follow the link to our COVID Immunisation page for up to date information on our COVID vaccine service. You will find information on upcoming clinics, which patients we are currently vaccinating as well as links to advice and leaflets on the vaccine itself.
Please be aware that you can’t get a COVID test at your local GP Practice as the testing is only done at specific national sites.
If you are concerned about your symptoms, or you feel you are unable to manage your symptoms at home, Use the 111 online coronavirus service. The 111 online coronavirus service will ask about your symptoms and tell you what to do.
Covid 19 advice for parents accessing Primary Care:
advice for Parents/child
complaint form easy read
complaints leaflet
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Students
We are having medical students from Aston University starting November 2020, continuing to be a training hub for students from Wolverhampton University
Privacy Notice/ National Data Opt Out (easy read privacy notice Easy Read Privacy Notice
please see section on further information for data protection and privacy notices
How the NHS and care services use your information
MGS Medical Practice is one of many organisations working in the health and care system to improve care for patients and the public)
Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.
The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
- improving the quality and standards of care provided
- research into the development of new treatments
- preventing illness and diseases
- planning services
This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.
You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.
To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:
- See what is meant by confidential patient information
- Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
- Find out more about the benefits of sharing data
- Understand more about who uses the data
- Find out how your data is protected
- Be able to access the system to view, set or change your opt-out setting
- Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
- See the situations where the opt-out will not apply
You can also find out more about how patient information is used at:
https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and
https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)
You can change your mind about your choice at any time.
Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.