Welcome to MGS Medical Practice, we are part of Our Health Partnership (OHP) A healthy future for patients and practices.

Our aim is to provide an effective and excellent service to all service users, who are registered to our practices. Our premises are suitable for both able bodied and non-able bodied service users; we have ramps leading into the buildings to aid access for all.

We also have parking spaces outside the building which are reserved for patients displaying a disabled sticker.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.   

Data Protection Officer -Our Health Partnership (Umar Sabat Governance Team)

MGS practice has signed agreement for :

NHS shared care record (ShCR) is a way of bringing together all your separate records from the different organisations involved in your health and care. 

It will let the professionals who are directly involved with your care see relevant information about the care and treatment you’ve had across all services, in all parts of the Black Country and West Birmingham.

This means you only have to tell your story once, and our local health and care professionals have instant access to all the information they need to treat you in the fastest, safest and most effective way.

https://www.blackcountryandwestbirmccg.nhs.uk/about-us/one-health-and-care/one-health-and-care-shared-care-record-resources

June bank holiday opening and closing times June Bank Holiday 2022

May bank holiday opening and closing times May bank holiday 

 February 2022-April 2022

Easter bank holiday opening and closing times Easter Bank Holiday 2022

PPG Meeting March 2022 next one July 2022

restart weekly drop in clinics from week beginning 25th April 2022, chat and drink                                                  update on services and meet team and PPG members, health advice, vulnerable groups/dementia/learning disabilities and mental health awareness, carers update

Mondays at Bradley 1pm-2pm and Thursdays at Low Hill 2pm-3pm

January 2022

New telephone system being installed 19th and 20th January 2022, we appreciate your support, understanding and feedback. (please note one of the new features will include call recording for training purposes)

new features call recording, queue call buster, visual live dashboards to view peak times of calls and calls waiting, more digital system to deal with new ways of working

Help us to support the increased volume of calls by:

Please contact your pharmacy of choice to request your repeat prescriptions, if unable to do then please complete a prescription request form and put in prescription box in main lobby area by main entrance.

For results and investigations you only need to contact the surgery after 11am if you have received a message from the practice or if you have not heard back within 7 days

Covid-19 

On behalf of Practice team and PPG members keep safe during Covid-19 and we have added some information for all to access and keep updated

information about Covid-19 Easy read

information about Covid-19 BSL (Basic sign language)

cancer resources and support  www.macmillan.org.uk/coronavirus/cancer  (easy read, basic sign language, different languages)

Self care 2020 Self care 2020_PST Toolkit

Common-Cold-Adults self care

Cough self care

Covid-Series-Boosting-Your-Mood Self Care

Covid-series-getting-help-from-pharmacy

Fever-in-children self care

Middle-ear-infection self care

"Each and every one of us has a responsibility to prevent the spread of coronavirus.
 Wash hands, cover your face, make space."

wash hands cover your face make space

poster

Please visit www.wolverhamptonnorthnetwork.co.uk and follow the link to our COVID Immunisation page for up to date information on our COVID vaccine service. You will find information on upcoming clinics, which patients we are currently vaccinating as well as links to advice and leaflets on the vaccine itself. 
 
Please be aware that you can’t get a COVID test at your local GP Practice as the testing is only done at specific national sites.

If you are concerned about your symptoms, or you feel you are unable to manage your symptoms at home, Use the 111 online coronavirus service. The 111 online coronavirus service will ask about your symptoms and tell you what to do.

 advice for Parents/child

Wolverhampton Health Advocacy Complaints Service easy read

Wolverhampton Health Advocacy Complaints Service

complaint form easy read

easy read tips on making a complaint

complaints leaflet

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Students

We have medical students from Aston University, continuing to be a training hub for students from Wolverhampton University

Privacy Notice/ National Data Opt Out  (easy read privacy notice Easy Read Privacy Notice

please see section on further information for data protection and privacy notices

How the NHS and care services use your information

MGS Medical Practice is one of many organisations working in the health and care system to improve care for patients and the public)

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

• improving the quality and standards of care provided
• research into the development of new treatments
• preventing illness and diseases
  • monitoring safety
• planning services

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.  On this web page you will:

• See what is meant by confidential patient information
• Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
• Find out more about the benefits of sharing data
• Understand more about who uses the data
• Find out how your data is protected
• Be able to access the system to view, set or change your opt-out setting
• Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
• See the situations where the opt-out will not apply

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)

You can change your mind about your choice at any time.

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.